SHIPPING POLICY - 24/02/2025
The estimated delivery time varies by destination. Once your order is shipped, you will receive a confirmation email with a tracking number. All shipping prices include VAT. Please note that during the holiday season, delivery times may be affected due to our limited resources as a small organization.
DELIVERIES WITHIN THE NETHERLANDS (from €10,00):
Your order will be delivered within 3 to 7 working days via standard shipping to your preferred address.
DELIVERIES WITHIN EUROPE ZONE 1 (from €10,00):
Zone 1 includes Belgium, France, Germany, Denmark, Norway, Luxemburg, Italy, Spain, Sweden, and Austria.
Your order will be delivered within 5 to 10 working days via standard shipping to your preferred address.
Mailbox: €10,00
Small package: €10,00
Can't find your destination? We are a small organization. Please reach out through our contact form and we will get in touch with you.
RETURN POLICY - 24/02/2025
PRODUCT APPEARANCE
The images of the products on the (desktop or mobile) website and/or app are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your screen's display can accurately display the colour of the products. Your products may vary slightly in colour from those images. the packaging of the products may vary from that is shown on the images on the (desktop or mobile) website and/or app.
PROCESSING GUIDELINES
All products on the website are subject to availability and payment being received before your order is processed. We will contact you if the products you have ordered are out of stock, or if additional identification is needed for credit card verification.
UNDELIVERABLE & REFUSED PACKAGES
In the event that delivery is rejected for any reason or considered undeliverable because of an invalid shipping address. We are not responsible for packages that have been lost, stolen or mis-delivered.
INSPECTION
You are required to inspect the delivered products once you receive your order and ensure that the products are "as expected" condition. In the event they are not in an "as expected" condition, please mail to info [at] belleandthebeats.com as soon as possible, with all necessary information (order, contact details and problem description) and including photographic proof.
EVENTS OUTSIDE OUR CONTROL
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations if caused by events outside our reasonable control, including (but not restricted to) fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute, or acts of local or central government or other competent authorities.